Showing posts with label Thanet District Council communicating. Show all posts
Showing posts with label Thanet District Council communicating. Show all posts

Wednesday, June 15, 2011

Thanet District Council’s new local news history project


Keeping an eye on the council’s much talked about but little understood RSS news feed I was interested this morning to note that it has just updated and sent me the latest news form the council saying that:

Birchington residents can learn more about fire safety and crime prevention advice, when the latest Operation Cleansweep visits the village.

The Kent Fire and Rescue Service drop-in vehicle will be parked outside the Co-op at 56 Station Road on Wednesday 26 January from 12.30 pm until 4.00 pm.

Kent Fire and Rescue Service officers will be joined by a Crime Reduction Officer from Kent Police, who will be giving out crime prevention advice.

Operation Cleansweep will be visiting Birchington and Westgate over their next two-day operation to do enforcement checks, clear communal areas and offer advice and support to local people.

If you would like any issues that you feel need tackling in the upcoming Birchington Cleansweep or have ideas for future operations, please call 01843 577737.

I would of course normally have alerted the press office to this latest error but of course I am not allowed to communicate with them, perhaps I am supposed to raise a foi request any ideas anyone?

I think the problem here is the council just don’t appreciate the importance of this I have sent them the following official complaint:

This is an official complaint that TDCs news feed is feeding the news that there will be a village event in Birchington on January 17th 2011, today is 15th June 2011 the main news event that the council should be feeding to the rest of the country in Margate’s Big Event due to start 18th June 2011.

I should further add that the council has sopped sending me press releases which I used to publish for them with proper working news feeds at http://thanetpress.blogspot.com/ there reason for doing this appears to be that I should use their feeds which evidently do not work.

The net result of this will be probably be a few thousand less people attending The Big Event with the associated loss of income for local businesses and even the council because of lost program sales.          

Monday, June 13, 2011

Thanet District Council’s new war on the prominent Thanet Blogs


I have just received an email from the council saying that they won’t be sending me, or any other prominent bloggers, any more of their press releases and presumably no more of their accompanying photographs either.

Apparently they are only going to send press releases to the mainstream media, they also say that I can no longer ask the press department questions on behalf of my readership and any questions I have should be addressed to their freedom of information department.

From past experience this would mean that the average time they take to answer a question would be a month, with the maximum time about a year.  

Particularly interesting as I notice from the counter thingy on the sidebar that the last 30 days viewings for this blog have exceeded the 20,000 mark.

The more cynical may think that the council offering considerable income to the mainstream, through advertising has something to do, with this.

I will add to this when I have asked the council’s press department about it.   

Tuesday, June 7, 2011

Thanet District Council Cabinet Reshuffle


There is what I would call a strong rumour that the cabinet is to be reshuffled with some Labour representation.


Sorry about the rather short post there, a busy morning in the bookshop, I will do my best to expand what I have heard.

It’s gossip really, so I wouldn’t take much heed of it.

The cabinet is to have a reshuffle and as you would expect in Thanet this is a totally behind closed doors affair, I think the idea is to give the less senior of the senior men more responsibility, while the more senior of the senior men get less.

Apparently the Isle of Thanet Gazette wanted to get the press release before everyone else, so that they could meet the copy deadline for Friday’s paper and so they tried the old journo trick of pretending that they knew more than they did, this backfired.

With the Gazettes website blown to pieces, all the links to their stories sending you to error pages or advertising, they are reliant on old fashioned paper and of course their FaceBook site http://www.facebook.com/thanetgroup where they say:

Isle of Thanet Gazette
Thanet District Council will announce the new cabinet positions today. The Isle of Thanet Gazette team believes that the following councillors will be made cabinet members for the said positions: Councillor Chris Wells for Housing and Community Safety; Councillor Bob Bayford for Finance; Councillor Alisdair Bruce for Regeneration, Port and Tourism; Councillor Martin Wise for Internal Performance (Thanet council staff performance and council overall); Councillor Simon Moores for Waste and Parks. The announcement will be confirmed later today and we will bring you the news as we have it.



The cabinet don’t seem to want to release any press release until they have shown it to the Labour group, and certainly wouldn’t tell a lowly blogger like me until last.


I am not really sure if there will be a Conservative group press release or if this will only be a council press release. 


The real problems though relate to the no overall majority business and the fact that there are no councillors from the two main Thanet towns in the cabinet.

I will add to this one as more information becomes available.

Monday, April 4, 2011

Westwood Cross Thanet Town Centre Consolidation

Putting up the last weeks planning applications on my press release blog I noticed that one of them didn’t have a title, perhaps it’s too big.

Anyway there are pages and pages of this thing, because it’s on the council’s planning website I can’t link to it, but recommend that you have a look at the application.

Please follow these instructions to get there.

1 copy the following planning reference F/TH/11/0200

2 click on the link http://www.ukplanning.com/thanet to get to the council’s planning site

3 paste the planning reference in the application search number box and click on the search button

The council’s planning site is a very cantankerous bit if IT, documents often open reluctantly in difficult file formats only to have been scanned so badly as to be illegible. There are no linier scales on the plans most of which are scanned scale drawings, this means that you can’t actually tell how big anything is by looking at the drawing.    

I suppose that some of the councillors see my concerns about the way the council manages its internet presence as some sort of mischievous attack on them. I had a fairly long discussion with Simon Moores about the council’s failure to promote the opening of The Turner Contemporary, on the councils homepage, last week, see http://birchington.blogspot.com/2011/03/wedding-bells.html

I think, although it is difficult to say, that Simon is saying, that this wasn’t some sort of dreadful error, or even an April fools joke, but something the council achieved deliberately. 


Well now we have plans for this huge development without even a title, so that it looks less significant than an application for a garden shed, this does the beg the question, was this also done deliberately?


This all leaves me with the problem, do I take the planning files for this huge project and convert them into ordinary web pages that can be viewed on any computer, found by the search engines and linked to in the normal way, or do I just leave the whole mess for the council and local people to try and get on with as best they can?

Monday, January 24, 2011

Improvement works to Ramsgate Harbour stops Tall Ships visit

Reading the words of Thanet District Council’s leader today, see http://www.thanet.gov.uk/news/latest_press_releases/race_of_the_classics.aspx?lang=en-gb if you don’t believe this is actually on the council’s website, you may find is reminiscent of newspeak.

Leader of the council, Cllr. Bob Bayford, said: “It’s a great shame that we won’t be able to accommodate the Race of the Classics this year, but the improvement work to the harbour is a priority and something that we know people want to see completed. We understand that people may be disappointed to hear this news, but the long term future of the harbour is the most important thing for us. We look forward to welcoming the tall ships and the Race of the Classics back to an improved Ramsgate Royal Harbour in 2012.”

The picture above was taken today, sorry it’s a bit gloomy it was like that today. There was me assuming that the reason that the tall ships wouldn’t be coming because they couldn’t actually enter the harbour because the sandbar blocking the entrance is the largest we have ever had.

I know I am probably considered an unperson, but this looks like duckspeak although I know I should bellyfeel it to be blackwhite.

Update I have just discussed this with a senior member of the Politbüro, who would prefer not to be named, this is what the said.

“We must think or this as considerable progress, you must remember the terrible problem of Sandy’s Beach has been completely resolved by the new Bob’s Breakwater.

A beach inside a harbour is quite unsuitable whereas a breakwater is quite appropriate to a harbour situation.”

Monday, October 11, 2010

Council weed Pleasurama cliff façade and then say they haven’t

Thanet District Council have been removing some of the weeds from the Pleasurama cliff façade, the bizarre question here though is, why would they say they haven’t?
Weeds on Friday.
No weeds on Sunday.

Sorry about the vertigo, at least no one was on the bike when it went over the edge. This is the bit where the stubborn tree was, obviously they managed to get it out.

You have to admit it looked a bit touch and go, with the spade and the cherry picker.

Strange that they have left some of the weeds behind, some sort of selective gardening I thought at first.

What is really bizarre though is that the council say that none of this work has occurred on the bit of the façade behind the Pleasurama site, I quote, from an internal email so I have dotted a few bits out.


“The email from Michael Child refers to a piece of render (approx 1m2)
which delaminated and fell from a brickwork panel just outside the
fenced Pleasurama site at the East end of the site last week. The area
was inspected from a hydraulic platform last Friday …… and it was found that a short section of lead flashing had
failed which in turn lead to the failure of the piece of render. This
section of cliff facade is outside the construction site and not within
the area which received the refurbishment works in 2008 and 2009. This
was a local failure of sand/cement rendering and was not caused by
water
ingress behind the cliff facing structure itself.

Some repair works will be required following the inspection which will
involve pointing to the brickwork, re-rendering and repairs to the
flashing. These works will take up to two days to complete and will be
funded from the coastal maintenance budget.

As mentioned above this issue relates to a section of cliff facade
outside the Pleasurama development site which has a very different
method of construction to the cliff facing structures within the site.
There are therefore no implications as a result of this incident for
The development works on the site”

Sorry it was a bit chomped up due to TDCIT.

This picture shows the cliff façade between the Ramsgate Cliff lift and old tunnel entrance by Augusta Stairs both marked in red.


The Pleasurama site boundary fence is marked in light blue.


The cliff façade can be split into three parts


Yellow portals I would guess this bit was built between 1940 and 1950


Green arches built I think in the 1930s


Mauve brick built in the 1860s

The dark blue lines show where the weeding that I noticed has occurred.

Now follows a long rant about the façade for anyone who is interested.

The arched, green bit, of this façade that appears to be normally constructed and looks like a normal piece of civil engineering, apart from at the base where there is no sign of the load spreading foundations being where the design drawings show they should be. The chalk at the bottom of this part of the façade doesn’t appear to have been disturbed in the way one would expect to dig out for the spreaders, but this is a regular arched structure showing no signs of movement and is probably fine.

My guess is that that it is founded directly on solid chalk without load spreaders, I would think that it has also been keyed into the chalk cliff which would mitigate the vertical load.

It was constructed when the ground below it was used as a funfair and is fairly typical of cliff facades in Thanet.

The portal, yellow bit, of the structure has all of the appearance of having no design at all, I believe part of it was constructed during WW2, the low portal served as an entrance to the tunnels used by HMD Fervent. The building below it abutted the cliff and served as an indoor amusement arcade, it was used by costal command as HMS Fervent.

I believe that the inclined chalk cliff was stepped for the portal pillars and that these were cast onto these steps.

The bases of these pillars appear to sit on made ground, in fact I think it possible that some of the façade was built directly onto the concrete floor of the arcade.

The block infills definitely sit on made ground although there may be some sort of concrete shelf keyed into the chalk behind, which forms a foundation for the blockwork.

Various parts of the main concrete structure of this part of the façade have shifted laterally since its construction the worst part of this was repaired using the anchored concrete badge method, there are brown streaks below the badge that think should be analysed and if they contain iron oxide the badge may need treating as suspect.

Rust there could be caused by spalling of the original structure but could also be caused by the anchors, as the rest of the repair contract has visible faults I have reservations about the way the badge was applied.

Normally the drilling and inserting into the cliff of the anchors is done by a specialist contractor and is unlikely to be suspect.

The block panel adjacent to the lift has no drain holes and the coating applied during the main contract is coming away at the bottom of it, I would think that water is entering from above there.

When the block panel was removed for replacement at the end of last year there was a gap visible between the chalk and the adjacent pillar.

It is important to understand that this concrete façade isn’t designed to support the cliff, in fact it is the cliff that supports the façade, so damaged to the stepped chalk could be very significant indeed.

Finally the mauve part, the one that worries me the most at the moment the part in the vicinity of the blocked drain.

Firstly I should say that I don’t think that this was what caused the render to come off at the weekend, I think this was caused by the roots of the plant growing above it and should be treated as a minor cliff maintenance problem along with the plant growth in the blockwork.

There has been some surface movement in this area over the past couple of years, minor subsidence and lateral shifting.

My main concerns relates to the brick pier (the mauve lump) immediately adjacent to the blocked drain and the panel of brickwork sitting on much more recent blockwork, this area is very uncertain and parts of this brick structure collapsed without warning immediately after being investigated by civil engineers just over forty years ago.

As the cliff is south facing the sun tends to dry out the surface of the brickwork.

I think an underlying problem here may be that the councils advising structural engineers were supervising engineers on the main repair contract.




Sunday, August 8, 2010

Sunday ramble about Thanet District Council’s website.


This is a long old ramble and not much recommended as it is rather depressing, as soon as I can I will get some folk week pictures up on the top of the blog, just a case of it needs saying and I hope that the council will take some notice of it.

This is about the shortcomings of the councils, something I would far rather not be spending my time on, I much prefer the local history and frankly would rather be spending time on that.

The problem with the council is that it is only the bits I see as citizen that I can judge what they are doing from, for all I know the bits that I can’t see may be functioning perfectly ok, however from some of the bits that I do see it is obvious that a lot of our money is going into something and what is coming out is just poor.

Something that I see all to often is their website and frankly despite trying very hard to get them to mend the some of the most basic broken bits it still seems to be something that doesn’t get fixed.

I am still trying on the absolute front end of this, getting them to get the homepage reasonably functional, much of the problem is I think that they just don’t seem to understand what is wrong.

There homepage is http://www.thanet.gov.uk/ I am not going to take it all apart here but just a bit starting at the top.

The search box, you have to try this to believe it, the first time I did I thought it was some sort of temporary glitch, I am sorry to say that it isn’t.

Here are some search words to try in this search box: “Ramsgate” “Margate” “Broadstairs” “Thanet” All these words return the following result: Sorry, no pages found containing your search terms.

Quite simply this most basic website function just doesn’t work and hasn’t worked properly for over a year see http://thanetonline.blogspot.com/2009/05/search-thanet-district-council-website.html

Back in May of last year I pointed this out to the council, found and sent them the script for a search facility that does work, engaged in a long and time consuming dialogue with them and at the same time added the facility to search their website to the sidebar of this blog. This facility returns 370 results for the search term “Ramsgate” from the council’s website.

I do wonder though just how much of our money has been pumped into the councils attempts to write a better web search script than Google can, which from the correspondence I received from them seemed to be the way they have been going for the last year.

Next we come to their Adobe Flash Player header banner, this is promoting some major Thanet events but not the main one this week, once again this is something I tried to sort out with the council last year.

I have tried a slightly different approach this year, this started with my blog post http://thanetonline.blogspot.com/2010/08/thanet-district-council-snub.html I am afraid that I deliberately couched this in terms that the council wouldn’t like hoping to attract some anonymous comment a member of the council. For one reason on or another they don’t usually comment under their own names about this sort of thing, certainly there is very little blogging on councillors own blogs recently.

This was mainly because I knew that if I approached the councillors directly or made some sort of official complaint one way they would use to avoid this issue would be to misunderstand what I was talking about. I would say to most people of reasonable intelligence promoting one major local event on their website while ignoring another is an indefensible position.

Well I did this and got what I needed and sent off the complaint on Friday, here is a link to what I sent http://www.michaelsbookshop.com/laptop810a/id5.htm needless to say they didn’t actually do anything about the problem.

What I did get was an email telling me that I would receive a response within ten working days from customer services and nothing from the cabinet members who I had copied it to.

Coming down the council’s homepage we now come to, news, as I publish the Thanet press releases blog http://thanetpress.blogspot.com/ this interests me, since I started communications with the council about this some aspects of this part of their website have improved.

The solution that I suggested was that the council’s IT department set up a way that the council’s press officers could publish the press releases and associated pictures directly to the internet.

Many of the problems that have occurred during period (over a year now) that I have taken an interest in their press release publication, have been because the IT officer publishing the press release hasn’t written it and doesn’t understand properly what it relates to. These problems are often compounded because of the time they take to put right, that is if they are ever put right.

One way that I suggested that they could resolve this issue was to embed a blog into the council’s website and make all of the officers team members, I really don’t think that they liked this idea as it would have cost absolutely nothing from an IT point of view. Free solutions to otherwise expensive problems seem to be very difficult for councils to comprehend, with the current economic situation, somehow they are going to have to grasp this nettle.

I think the problem here is that it took some time for local government to catch up with the internet, and regulation of what internet facilities they can use seems to have started at some totally random point. As far as I can see the council use Youtube and Twitter but draw the line at Google and Blogger, hence the search facility.

Their approach seems to be putting money into trying to produce in house solutions, instead of using free facilities that already exist, they have got some way with this.

Feeds, these are the mysteries internet codes that allow updated content to be noticed, simply a way of letting people know when something new has appeared on a website, most of us use this on blogger almost without thinking about it as it is built in. the most common use of this is the recent posts on other blogs thingy on most of the local blogs sidebars. This is something that they have now mastered for part of their website, when they put up something new on that part of their website it now appears on the sidebar of this blog. Unfortunately this doesn’t happen when they put up a new document, like the notice of a meeting or some major planning application that effects a lot of local people. This does happen for the press releases though.

The next thing is pictures, sometimes they manage to get one of their very good pictures up with their press release see http://www.thanet.gov.uk/news/latest-press-releases/rainham-school-visit.aspx as an example, for the most part though they only manage a thumbnail that you can’t expand, that is if the photo ever sees the light of day.

This raises the obvious question about the cost i.e. why are we paying for photographs that don’t ever seem to reach the light of day?

Another problem is the amount of time press releases take to appear, on occasions a press release promoting some local event has actually take so long to appear that when it does the event is over. On the whole they seem to be getting better at this although still some of the press releases that I put on my press release blog take ages to appear on the council’s website, the latest one http://thanetpress.blogspot.com/2010/08/changes-made-to-asset-disposal-plans.html appears to fall into this bracket.

There is also of course the business of actually attempting to communicate with local people, by this I mean some sort of moderated comments, the only place the council do this is on their planning site, there they have chosen to set the site so that any public comments are not visible to the public.

What comes next, well there are all their links down the left side and I may get to some of them if I get time, on to the right side of the page is “do it online” I will have a go at this some other time as it seems to be about paying things and joining things, something that would make it difficult, the first link precludes my participation as I don’t owe the council any money.

Have your say is something I have had a go at before and I will endeavour to have a go now.

The first link is called “asset management consultation update” it takes you to a page that starts:

“Cabinet meeting
Decisions on the future of 11 sites proposed for disposal as part of the 2010-11 asset management process will be made at a meeting of the Cabinet on Thursday 5 August at 7.00pm.”

It would seem that the update needs updating.

What I can’t find is the results of the consultation, by this I mean what the people who took part in it said, I will try the next links just don’t apply to me so I can’t really test them.

I don’t live in community housing, am not young, couldn’t get to the big event and so on.

Then we come to a section called events, this one is truly bizarre, partly because they already have the visit Thanet site that I believe lists these already and partly because each of these links to events takes you to part of the councils main website where the information is just odd.

Here we go:

1 Millmead Childrens Centre Surestart Summer Fete - 17 August 2010
17 August 2010 Tuesday 17th Aug 11-3

2 Lions Fete at Victoria Gardens 29 August 2010 Fete, stalls selling craft, bric a brac etc Also games such as coconut shy & trap the rat. Refreshments.

I won’t go on from here as you see the second event tells you where it is but not what time, you can follow the rest of these through if you like, why the council should be using their homepage to promote what are mostly relatively minor events arrange in some sort of random time scale, some are not even in this month, while at the same time ignoring this weeks main event, is just beyond me.

Back to the middle and focus on Thanet:

The first link is called “Great events for young people” this takes you to a page that has a graphic on it saying “Why not do something less boring instead read more” I immediately clicked on, read more. This takes you to an error page explaining that the page it points at doesn’t exist. It wasn’t that bad as there was another link on the page that worked.
Next is a link about next years census, I will look at that next year.

The next one seems to be the one about social housing.

Then there is one about council procurement from local businesses, the council used to buy local history books from me for their tourist information offices, this stopped when it became to difficult for the people working in them.

Then there is shop local first, I haven’t got involved in this one as it involves giving discounts, I decided long ago that I would aim to have the best and most keenly priced book stock in the area and a simple problem then comes up which is if you are going to take money off you have to put it on in the first place.
Next is Margate’s Big Event, this is promoting an event held in June it even had a video of the 2009 event, not this years.

Tuesday, June 15, 2010

Thanet District Council's Secret Cabinet Reshuffle

I have just received confirmation that the portfolio for Ramsgate Marina been has moved from councillor Simon Moores to Councillor Robert Bayford.

I then contacted the council’s democratic services who told me that they were unaware of this situation and like the rest of us assumed that any change in portfolio would be decided at the council meeting to be held on 15th July.

My concern here is that this is an already done deal, made by the new leader of the council. Make no mistake here I have no problem with the cabinet reshuffling portfolios and these reshuffles being the subject of a council meeting agenda and the decision being made by council vote.

Where I do have a problem though is where the cabinet is making decisions and then using the council meetings as a rubber stamp, this is the difference between democracy and dictatorship.

I suppose there is the alternative of local government by dictatorship and I suppose that this would be reasonable as long as the dictator told us about major decisions effecting Thanet.

My attempts to elicit some sort of reply from our new leader so far have fallen on barren ground once again I am happy to accept individual councillors failing to reply to emails so I am happy to accept no reply from cllr-robert.bayford@thanet.gov.uk however I find no reply not even an acknowledgement from leader@thanet.gov.uk wholly unacceptable.

I consider questions about the Maritime Museum and The King George IV Maritime Heritage Pontoon, important to Ramsgate and worthy of some sort of answer.
 

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